Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item(s) must be in the same condition as received - unworn and unused, with tags attached, and inside the original barcoded bag. The bag must be intact. You’ll also need the receipt or proof of purchase.

We are not responsible for any lost or damaged items sent back to us. 

To start a return, you can contact us at nina.dibenedetto09@gmail.com. Please note that returns will need to be sent to the following address: 2751 Mercantile Dr. Suite 200, Rancho Cordova, CA 95742 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at nina.dibenedetto09@gmail.com.

Exchanges

If you would like to make an exchange, please request a return and select the exchange option. 

Damages and issues 

Please inspect your order upon reception. If any item is damaged upon arrival, please request a return to attach photos. We will then evaluate and promptly respond. Please request a return for a damaged item within two (2) days of receiving it. 

Refunds

We will initiate your refund once your return is processed and restocked by our warehouse team.  Please allow up to ten business days to process your return. Your refund will be credited back to the payment used to make the original purchase. Please remember that it can take 3 or more days for banks to process a refund. There are no restocking fees.